Monster FlatScreen SuperThin In-Wall PowerCenter 200 User Manual download pdf (Page 28)

ENGLISH

FORMAL WARRANTY CLAIM

How to Make a Claim In the event damage has

occurred to Products or Connected Equipment, You

must follow these instructions: (1) Call Monster

within two (2) months after You discover a Product

Defect (or should have discovered it, if such Product

Defect was obvious); (2) Give a detailed explanation

of how the damage occurred; (3) Obtain a Return

Authorization Number; (4) Upon receipt of a claim

form (which may be sent to You after You led Your

Formal Warranty Claim), ll out the claim form

entirely; (5) Return the Products, shipping prepaid

by You (to be refunded if You are entitled to a

remedy under the Scope of this Limited Warranty),

to Monster for verication of damage, along with a

copy of Your original sales receipts and proof of

purchase (UPC label or packing slip) for such

Products, the completed claim form, and printed

Return Authorization Number on the outside of the

return package (the claim form will include

instructions for return).

Telephone Numbers If You bought the

Product in the United States, Latin America

(Mexico 011-882-800-8989), or Asia Pacic

(China 400-820-8973), contact Monster, LLC

(455 Valley Drive, Brisbane, CA 94005) at

1 877 800-8989. If You bought the Product

anywhere else, contact Monster Technology

International Ltd., Ballymaley Business Park,

Ennis, Co. Clare, Ireland. You can write or use one

of the following telephone numbers: Canada

866-348-4171, Ireland 353 65 68 69 354, Austria

0800296482, Belgium 0800-79201,Czech Republic

800-142471, Denmark 8088-2128, Finland

800-112768, France 0800-918201, Germany

0800-1819388, Greece 00800-353-12008, Italy

800-871-479, Netherlands 0800-0228919, Norway

800-10906, Russia 810-800-20051353, Spain

900-982-909, Sweden 020-792650, Switzerland

0800834659, United Kingdom 0800-0569520.

Further Proceedings Monster will determine

whether a Product Defect existed and the damage

to the Connected Equipment was caused by the

Product. You must allow Monster access to the

premises and site where the damage occurred

and all equipment and property related thereto for

Monster inspection by its employees or authorized

representatives. Monster may, at its discretion, direct

You to obtain a repair estimate at a service center

or, to send the Connected Equipment to Monster

for repair. If a repair estimate is required, You will be

instructed on how to properly submit the estimate

and the resulting invoice to Monster for payment.

Any fees for repairs may be negotiated by Monster.

Timing If You bring a Formal Warranty Claim and

fully comply with all terms and conditions of this

Limited Warranty, Monster will use its best eorts

to provide You with a remedy within thirty (30)

days after receipt of Your Formal Warranty Claim (if

You reside in the United States - forty-ve (45) days

if You reside elsewhere), unless obstacles outside

Monster’s control delay the process.

LIMITED WARRANTY FOR CONSUMERS (cont’d)

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Monster FlatScreen SuperThin In-Wall PowerCenter 200 User Manual Page 28

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